Rail network access times for contractors
Our rail network requires planned maintenance work to keep people moving.
Work access times
To reduce disruption to train and tram services during peak demand, planned work must follow certain rules.
Peak hours
No planned work is allowed on business days at these times:
- from 6:00 am to 9:00 am
- from 3:00 pm to 6:00 pm.
Special event days
Work is not usually allowed during special events. Urgent work may be approved. Other requests will be reviewed based on how much they affect services.
Find a list of special events on Adelaide Metro.
Adelaide Oval and major events
No work is allowed three hours before or after an event. Work can happen during the event itself.
Approval is given on a case-by-case basis.
After Last Before First times
Some planned work can only happen on our rail network when no trains or trams are running.
This time is called After Last Before First (ALBF). ALBF means the time between the last train or tram service finishing and before the first service starts. ALBF times differ for each.
The general ALBF windows on the train network are:
- 1:45 am to 4:30 am on Mondays to Fridays
- 1:45 am to 5:30 am on weekends.
The general ALBF window on the tram network is 1:30 am to 4:00 am every day.
To get ALBF times for a specific location or track, contact the relevant contractor to speak to the Network Access team.
Access conditions
Track access and work times are subject to change. Final work times must be agreed on with our Network Access teams.
Third parties may be refused entry, or asked to stop work and leave the network. This can happen without notice. We are not liable for these changes. For example, we might do this for an emergency.
Time on track is determined by the location of works, isolation and operational requirements. Actual track access and working times will need to be determined with our Department, Keolis Downer Adelaide and Torrens Connect.
We and our operators, KDA and Torrens Connect, have the right to decline any access to the Adelaide Metro Passenger Rail Network.
Contact us
Contact the relevant operator to discuss network access requirements.
Public Transport SA Network Access
Phone: 08 7133 2176
Email: dit.ptsanetworkaccess@sa.gov.au
Keolis Downer Adelaide (for Trains)
Email: KDA-NetworkAccess@keolisdowner.com
Phone: 0466 453 116
Website: www.keolisdowneradelaide.com.au
Torrens Connect (for Trams)
Email: permits@torrensconnect.com.au
Phone: 08 8473 0000
Website: torrensconnect.com.au/permit-to-work