Maintenance enquiries

Responsibilities

Common Maintenance Problems

Garden Maintenance

Furniture Order Form

Reporting maintenance for the Government Employee Housing Program

General Maintenance

IF YOU ARE A SA HOUSING TRUST TENANT AND WANT TO SUBMIT A REQUEST FOR REPAIRS OR MAINTENANCE, PLEASE GO TO: https://www.sa.gov.au/topics/housing/renting-and-letting/public-housing/tenants/request-repairs, OR CALL: 131 288.

PLEASE NOTE THAT THE MAINTENANCE REQUEST FORM BELOW IS FOR PROPERTIES UNDER THE GOVERNMENT EMPLOYEE HOUSING (GEH) PROGRAM ONLY.

The GEH online maintenance request form is the preferred method of reporting general maintenance for government owned and leased properties. However, if necessary, you can also report general maintenance by telephone on (08) 7133 2800.

Out-of-hours emergency maintenance, 5pm-9am, weekends and public holidays (Government Employee Housing Program ONLY).

Emergency maintenance is when your immediate health, safety or security is at risk or damage to the property is likely, such as raw sewage, live exposed wiring, flooding. Please take all necessary actions to ensure your safety & mitigate damage/loss, e.g. turn water off.

GOVERNMENT OWNED PROPERTIES - Emergency & out of hours maintenance must be reported to (08) 7133 2800.

LEASED PROPERTIES - Emergency & out of hours maintenance must be reported to the Leasing Agent or Landlord of the property (contact details in Section 48 of your lease agreement). Then submit the GEH online maintenance request form to confirm this has been reported.

All out of hours calls are treated as an emergency and incur a high call-out fee, which will be on-charged to the tenant if the maintenance is not an emergency.