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Freedom of information (FOI)

FOI  Information Statement

The Department of Planning, Transport and Infrastructure FOI Information Statement (PDF, 705.3 KB) is published in accordance with subsection 9 (2) of the Freedom of Information Act 1991 (FOI Act) and provides detail on:

  • the functions of the department
  • the types of information and documents held by the department, and
  • how a person can access information held by the department or amend information about them that is incorrect under the FOI Act.

Further detail on the department's structure and functions can be found in the department's Annual Report.

More information on Freedom of Information and making an application can be found on the State Records website.

External review by the Ombudsman

After an Internal Review has been completed, or where you have been unable to apply for an Internal Review, and you are still dissatisfied with the decision you can apply for an External Review by the Ombudsman.

You may also request an External Review by the Ombudsman if you have no right to an Internal Review.

The application for review by the Ombudsman should be lodged within 30 days after the date of a determination. The Ombudsman’s Office, at their discretion, may extend this time limit.

Investigations by the Ombudsman are free.  Further information is available from the Office of the Ombudsman by telephone on 8226 8699 or toll free 1800 182 150 (within SA).  Further information can be found at

Appeal to the District Court

If you are still dissatisfied with the decision made by the State Government Agency, Local Government Council or University after an Internal Review or after a review by the Ombudsman or, you can appeal to the District Court.

Applications must be made within 30 days after the relevant decision was given to you or, if you have sought an investigation by the Ombudsman, within 30 days after the results of the Ombudsman's investigation were reported to you.

The procedures relating to applications to the District Court are established by that Court. Any costs will be determined by the District Court, where applicable. For more information, contact the District Court of South Australia Civil Registry.

Making an application

For more information on Freedom of Information please contact the department by email at or telephone 1300 872 677 during business hours, or mail to:

The Accredited Freedom of Information Officer
Department of Planning, Transport and Infrastructure
GPO Box 1533

FOI applications for motor vehicle registration and licence details

The FOI Unit is not able to release particular information captured under the Motor Vehicles Act 1959, as it would be a breach of the confidentiality of the FOI Act and the Motor Vehicles Act 1959. If you have a request to access information regarding vehicle registration or licencing, to find out how to gain the information you require, please contact the department at , using the ‘ask a question’ option, or contact Service SA on 13 1084. Please note - there is a search fee for the application and you will have to satisfy criteria under Section 139D of the Motor Vehicles Act 1959 before the Registrar of Motor Vehicles can ascertain if the information can be released.


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